Starting March 1, Clark International Airport (CRK) passengers will enjoy a seamless travel experience with the launch of a City Check-In Facility at SM City Clark. This new service allows travelers to be assisted with web check in for their flights and store off temporarily their luggage before heading to the airport, ensuring a more relaxed and efficient journey.
“This initiative is part of our commitment to enhancing the passenger experience at Clark International Airport,” said Noel Manankil, Chief Executive Officer of Luzon International Premier Airport Development (LIPAD). “Travelers can take advantage of the mall’s dining, shopping, and leisure options before their flight, including picking up last-minute pasalubong.”
The facility features comfortable seating for passengers waiting for check-in, a baggage repacking station with a weighing scale, and secure baggage storage for those who want to explore the mall before their departure.
Passengers can conveniently reach CRK from SM City Clark via multiple transport options, including the Clark Loop Bus, blue taxis, and Grab. Additionally, Genesis Transport’s point-to-point (P2P) buses offer routes from Ninoy Aquino International Airport (NAIA) and Trinoma in Quezon City, making the airport even more accessible.
“This partnership demonstrates SM Supermalls’ commitment to supporting the travel industry and local communities,” said SM Supermalls President Steven Tan. “By providing this valuable service, we’re not only improving passenger convenience but also contributing to the continued growth of Clark as a premier gateway.”
The City Check-In Facility is a product of a Memorandum of Understanding between key industry players, including the Bases Conversion and Development Authority (BCDA), Department of Tourism-Region 3 (DOT-3), Clark Development Corporation (CDC), CIAC, SM Supermalls, Plaza Premium Lounge CRK Inc., and LIPAD.
To Sum It Up
CRK Passengers can avail of these services following also the mall hours:
- Check In (all covered flights via CRK) at least 3 hours before their respective flights
- Printing of Boarding Pass (Free of Charge)
- Use of Seating Area for CRK Passengers
- Use of Luggage Storage (Free of Charge)
- Luggage Weighing Scale and Repackaging
- Information Desk
- Last Minute Pasalubong Buying at SM City Clark
- Located near SM City Clark Food Court
Top 5 Benefits for Clark Passengers
- Time-Saving Convenience – Skip long lines at the airport by checking in early at SM City Clark.
- Stress-Free Travel – Reduce the hassle of rushing to check-in counters and enjoy a more relaxed pre-flight experience.
- Baggage Assistance – Repack and weigh your luggage with ease, ensuring it meets airline requirements.
- Entertainment & Shopping Before Departure – Enjoy dining, shopping, and last-minute pasalubong purchases before heading to the airport.
- Seamless Connectivity to CRK – Take advantage of the Clark Loop Bus, taxis, Grab, and P2P bus services for a smooth trip to the airport.
REMINDER TO PASSENGERS-SHOPPERS
Shopping and Dining at SM City Clark, with its expansive choices and stores, you could lose track of time or can easily get carried away. Please be mindful of the time and consider allowance for travel to Clark International Airport.
- Enjoy the experience but suggest to set an alarm or reminder.
- Observe minimum hours required at the airport before your flight. Suggest, at least 2 hours for Domestic flights and 4 hours for International Flights.
- Plan ahead your transportation. Add reasonable time allowance if exiting the mall during peak hours. Ensure your Clark Loop QR Tickets are ready as buses leave on time and your Beep Cards Loaded. Book your Grab Car minutes ahead.
- Check all your belongings and necessary travel documents before leaving the Check In Facility.
- Follow the baggage rules of your airline. You can use the weighing scale and repacking station to ensure your luggage complies with the airline and security regulations. You will still bring your luggage to the airport. At this stage, you have prepared your check in luggage appropriately before arriving at the airport.
- Clean As You Go (CLAYGO)